Shipping Policy

Effective Date: 01/01/25

At Relentless Faith, we are committed to providing a seamless shopping experience, including fast and reliable shipping. Please review our shipping policy below to understand how we handle your orders.

1. Processing Time

1.1 Orders are processed within [1-3 business days], excluding weekends and holidays.
1.2 Orders placed after [specific cutoff time, e.g., 12:00 PM] will begin processing the next business day.
1.3 During peak seasons or sales events, processing times may be slightly longer.

2. Shipping Options and Delivery Times

We offer the following shipping options:

Standard Shipping: [Estimated delivery timeframe, e.g., 5-7 business days].
Expedited Shipping: [Estimated delivery timeframe, e.g., 2-3 business days].
International Shipping: [Estimated delivery timeframe, e.g., 7-14 business days, depending on the destination].

Delivery times may vary based on location, shipping method, and carrier delays.

3. Shipping Costs

3.1 Shipping costs are calculated at checkout based on the shipping method, destination, and order weight.
3.2 Free shipping is available on orders over [insert amount, e.g., $75] within the [country/region].
3.3 International customers are responsible for any customs duties, taxes, or additional fees incurred during delivery.

4. Tracking Your Order

4.1 Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package.
4.2 If you do not receive a tracking number within [insert timeframe, e.g., 3 business days] of placing your order, please contact us at [Your Email Address].

5. Lost or Delayed Shipments

5.1 We are not responsible for delays caused by shipping carriers, customs processes, or other unforeseen circumstances.
5.2 If your order is lost in transit or significantly delayed, please contact us at [Your Email Address], and we will work with the carrier to resolve the issue.

6. Damaged or Incorrect Items

6.1 If your order arrives damaged or you receive the wrong item, please notify us within [insert timeframe, e.g., 7 days] of receiving your package.
6.2 To report an issue, email us at [Your Email Address] with your order number, a description of the issue, and photos of the damaged or incorrect item(s).
6.3 We will provide a replacement or refund as applicable.

7. International Shipping

7.1 We ship internationally to [list countries or regions, or state "most countries worldwide"].
7.2 International delivery times vary based on the destination and shipping carrier.
7.3 Customers are responsible for any customs duties, taxes, or additional fees that may apply.

8. Contact Us

For questions or concerns regarding shipping, please contact us:

Email: [Your Email Address]
Phone: [Your Phone Number]